by dfreely » Fri Jul 30, 2010 2:39 am
Sasorikiller wrote:Problems can also be a positive thing though, and keep members on the website. A too-perfect website may die off as well, described in the following. You see, a perfect website is something people can come to time and time again. The perfection becomes intoxicatingly awesome, and member activity soars past previous limitations. The perfection of the website becomes normal though, and eventually sickening. Problems create diversity and engage members in dealing with the website's problems. With minor problems here and there, the forums seem more human, more imperfect.
I'm not sure how problems can be a positive thing, or how a "perfect" website may die off. I'm a member on forums that have been around for years, and are run perfectly, yet no one thinks it's sickening or any less human. If anything, it's more comforting and human knowing that the management team are actively doing a good job and solving what problems that may arise. As for problems creating diversity and engaging members, if it does so, then it does so in a negative way, especially when these problems may never be fixed.
capmonte wrote:Well, what problems do people see? I admit I've only been active for a couple of months, so maybe things aren't as apparent to me.
The whole trainee moderator system, the fact that 95% of the moderators either don't do any actual work or haven't been active members for months or even years, virtually no spam protection, disorganized categories and stickied topics, an administrator that ignores any problems and suggestions to improve/fix this forum, topics being deleted without explanation, the lack of a proper marketplace feedback system, old topics aren't auto-locked, etc.
[quote="Sasorikiller"]Problems can also be a positive thing though, and keep members on the website. A too-perfect website may die off as well, described in the following. You see, a perfect website is something people can come to time and time again. The perfection becomes intoxicatingly awesome, and member activity soars past previous limitations. The perfection of the website becomes normal though, and eventually sickening. Problems create diversity and engage members in dealing with the website's problems. With minor problems here and there, the forums seem more human, more imperfect.[/quote]
I'm not sure how problems can be a positive thing, or how a "perfect" website may die off. I'm a member on forums that have been around for years, and are run perfectly, yet no one thinks it's sickening or any less human. If anything, it's more comforting and human knowing that the management team are actively doing a good job and solving what problems that may arise. As for problems creating diversity and engaging members, if it does so, then it does so in a negative way, especially when these problems may never be fixed.
[quote="capmonte"]Well, what problems do people see? I admit I've only been active for a couple of months, so maybe things aren't as apparent to me.[/quote]
The whole trainee moderator system, the fact that 95% of the moderators either don't do any actual work or haven't been active members for months or even years, virtually no spam protection, disorganized categories and stickied topics, an administrator that ignores any problems and suggestions to improve/fix this forum, topics being deleted without explanation, the lack of a proper marketplace feedback system, old topics aren't auto-locked, etc.