by wayne8942 » Tue Nov 18, 2014 1:25 pm
I didn't want to complain as I know it can make things worse but after three very bent envelopes in a row, I felt I had to say something. Anyway, last week I complained again about envelopes not arriving and got a reply telling me to submit a compensation claim for each one. Well, with this hobby it's pretty much impossible to tell when and if something was even posted so I can't really do that.
However, I don't know if this most recent complaint has been passed on but an autograph finally arrived yesterday! It would have been through the hands of my postman since my most recent complaint, so maybe things will change? The request was only sent a couple of weeks ago so I still don't know if any of my older ones will ever arrive. I think it might try using my parents address for future requests and see if my success rate goes up.
I didn't want to complain as I know it can make things worse but after three very bent envelopes in a row, I felt I had to say something. Anyway, last week I complained again about envelopes not arriving and got a reply telling me to submit a compensation claim for each one. Well, with this hobby it's pretty much impossible to tell when and if something was even posted so I can't really do that.
However, I don't know if this most recent complaint has been passed on but an autograph finally arrived yesterday! It would have been through the hands of my postman since my most recent complaint, so maybe things will change? The request was only sent a couple of weeks ago so I still don't know if any of my older ones will ever arrive. I think it might try using my parents address for future requests and see if my success rate goes up.