by jonnyq » Tue Jul 03, 2007 6:00 pm
So, now that I've begun my quest for IRCs (to get that Bill Nighy autograph overseas), I've had at least one tale to tell so far, and since this looks to be a long, drawn-out hunt, I thought I'd start by posting here...
My girlfriend, my father and I began by going to post offices in Staten Island, east Manhattan and Hauppauge, NY with confusing results:
Staten Island - "We don't sell them anymore, we can't order them."
Hauppauge - "We don't sell them anymore, nobody accepts them."
Manhattan - "We don't sell them anymore, and we can't order them, but we'll still accept them."
I decided that going through these hoops in person might not be so efficient.
So, I started calling individual branch post offices. I began by calling the branch in my home town, Lake Ronkonkoma.
"Hello, Post Office."
"Hi, I'm wondering if you have any International Reply Coupons available."
"Please hold, I'll transfer you to the window."
...
"Hello, Post Office."
"Hi, I'm wondering if you have any International Reply Coupons available."
"No, we don't sell those anymore."
"Can they be ordered?"
"No, not anymore."
Disheartened, I called several other post office branches, in vain hope, all of whom said, "They're no longer for sale."
In desperation, I called the USPS Main line at 1-800-ASK-USPS. The operator said that as of January, 2007, they are no available to consumers. When I asked about viable alternatives to the mythic IRC, he then checked with his supervisor, then came back on line, and said, "You're actually correct, they are available, the post office branch needs to requisition them from us. Tell them it's listed under 'International.'"
Forseeing what a problem this might be, I asked if I might have his name and/or direct line so that I could direct the local post office rep to contact him directly, but he just said, "Tell them to call the 1-800 number, the information is all here."
Okay.
So, I call the Ronkonkoma post office again...
"Hello, Post Office."
"Hi, my name is Jonathan. I just called a few minutes ago about International Reply Coupons. I called the main 1-800 help line, and they're reassured me that they can be requisitioned from them directly."
"Please hold."
...
"This is the window, can I help you?"
"Hi, yes, my name is Jonathan, I just called a few minutes ago about International Reply Coupons and was told that they are no longer for sale."
"That's right."
"Actually, I just spoke with the main 1-800 help line, and their supervisor checked and told me that can indeed be requisitioned from them, so I was wondering if I could obtain a few."
"We don't have any to sell."
...
"Yes, I realize that, but I'm wondering if they can be requisitioned. You see, consumers can't order those from them directly, they can only be obtained through the local post offices."
"Well, we don't have any."
...
"Yes, well, is there any way that you can requisition them?"
(*Audible sigh of impatience at the other end.*)
"My supervisor is on vacation and won't be back for several weeks. You can reach her then after July 20th."
"Okay, so I'll try and call back then? Thank you."
"Fine." (*practically slams the phone down on me.*)
Awesome.
Apparently, I was inconveniencing her beyond tolerance by requiring help. (Ah, those pesky customers in need...)
My quest for IRCs continue...
(Rumor has it that a post office in Farmingville has some IRCs... When I called and asked, the employee said, "Sure, they should have them at the window." "Really?" "Yeah." "Okay, then, thank you." So, we'll see if the myths are true...)
So, now that I've begun my quest for IRCs (to get that Bill Nighy autograph overseas), I've had at least one tale to tell so far, and since this looks to be a long, drawn-out hunt, I thought I'd start by posting here...
My girlfriend, my father and I began by going to post offices in Staten Island, east Manhattan and Hauppauge, NY with confusing results:
Staten Island - "We don't sell them anymore, we can't order them."
Hauppauge - "We don't sell them anymore, nobody accepts them."
Manhattan - "We don't sell them anymore, and we can't order them, but we'll still accept them."
I decided that going through these hoops in person might not be so efficient.
So, I started calling individual branch post offices. I began by calling the branch in my home town, Lake Ronkonkoma.
"Hello, Post Office."
"Hi, I'm wondering if you have any International Reply Coupons available."
"Please hold, I'll transfer you to the window."
...
"Hello, Post Office."
"Hi, I'm wondering if you have any International Reply Coupons available."
"No, we don't sell those anymore."
"Can they be ordered?"
"No, not anymore."
Disheartened, I called several other post office branches, in vain hope, all of whom said, "They're no longer for sale."
In desperation, I called the USPS Main line at 1-800-ASK-USPS. The operator said that as of January, 2007, they are no available to consumers. When I asked about viable alternatives to the mythic IRC, he then checked with his supervisor, then came back on line, and said, "You're actually correct, they are available, the post office branch needs to requisition them from us. Tell them it's listed under 'International.'"
Forseeing what a problem this might be, I asked if I might have his name and/or direct line so that I could direct the local post office rep to contact him directly, but he just said, "Tell them to call the 1-800 number, the information is all here."
Okay.
So, I call the Ronkonkoma post office again...
"Hello, Post Office."
"Hi, my name is Jonathan. I just called a few minutes ago about International Reply Coupons. I called the main 1-800 help line, and they're reassured me that they can be requisitioned from them directly."
"Please hold."
...
"This is the window, can I help you?"
"Hi, yes, my name is Jonathan, I just called a few minutes ago about International Reply Coupons and was told that they are no longer for sale."
"That's right."
"Actually, I just spoke with the main 1-800 help line, and their supervisor checked and told me that can indeed be requisitioned from them, so I was wondering if I could obtain a few."
"We don't have any to sell."
...
"Yes, I realize that, but I'm wondering if they can be requisitioned. You see, consumers can't order those from them directly, they can only be obtained through the local post offices."
"Well, we don't have any."
...
"Yes, well, is there any way that you can requisition them?"
(*Audible sigh of impatience at the other end.*)
"My supervisor is on vacation and won't be back for several weeks. You can reach her then after July 20th."
"Okay, so I'll try and call back then? Thank you."
"Fine." (*practically slams the phone down on me.*)
Awesome.
Apparently, I was inconveniencing her beyond tolerance by requiring help. (Ah, those pesky customers in need...)
My quest for IRCs continue...
(Rumor has it that a post office in Farmingville has some IRCs... When I called and asked, the employee said, "Sure, they should have them at the window." "Really?" "Yeah." "Okay, then, thank you." So, we'll see if the myths are true...)