Never had a problem with them. Happy customer

If the celeb is not working on anything at the moment or is semi-retired, your chances are greater to get a letter back. Usually you have to write something pretty engaging to get something like this though.

I like it to be personalized, but there are some pieces I prefer just getting the auto. If it is a large piece or multi-signed piece, I usually just prefer an autograph for space issues or because I know certain people do not personalize so it would look odd having many of them signed to me and then...