Hi , yes that is the one I used under the heading website and fan club inquiries - Where it asked for a username I just put "i do not have one" . That was on Sunday and it generated an automated reply to my email saying staff are off over the holiday period , happy Christmas etc , then today I got an email saying
Dear ******
Your requested signed photo is being sent today.
USPS.com Tracking Number: ***********
Thank you for continued support of HANSON through Hanson.net.
Hanson.net Team
Shipping@hanson.net
That is a copy and paste with some bits blocked out for privacy. Sorry If I should have put all that information in first post I am new here today.