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Hanson success

Posted: Wed Feb 24, 2016 2:45 am
by xhappygoluckyx
I used the web address for their site which is listed on here and found a link at the bottom of their page that said fanclub inquiries , using this link I requested a signed picture for my daughters birthday and have had a response today saying my item has been shipped and the tracking number ! . Nice job to them as I am not nor is my daughter part of the fan club. Thanks for the website info! . :D

http://surfmypictures.com/photo/8c806ed ... HANSON.gif

Re: Hanson success

Posted: Wed Feb 24, 2016 2:55 am
by xhappygoluckyx
hanson.net is the address to use. new to this sorry.

Re: Hanson success

Posted: Wed Feb 24, 2016 2:57 am
by caappy
You did good...

Re: Hanson success

Posted: Wed Feb 24, 2016 3:03 am
by xhappygoluckyx
haha thank you ! - I will post a picture when it arrives , I sent the inquiry on Sunday and received that email today. I would post email but not savy on how to remove names /addresses etc

Re: Hanson success

Posted: Wed Feb 24, 2016 4:12 am
by admin
Hi xhappygoluckyx :)

Thank you for your feedback {up}

Did you use this form?: https://hanson.net/customer-service

{star} Hanson on Fanmail.biz

Fanmail 8)

Re: Hanson success

Posted: Wed Feb 24, 2016 4:38 am
by xhappygoluckyx
Hi , yes that is the one I used under the heading website and fan club inquiries - Where it asked for a username I just put "i do not have one" . That was on Sunday and it generated an automated reply to my email saying staff are off over the holiday period , happy Christmas etc , then today I got an email saying

Dear ******

Your requested signed photo is being sent today.

USPS.com Tracking Number: ***********

Thank you for continued support of HANSON through Hanson.net.

Hanson.net Team

Shipping@hanson.net

That is a copy and paste with some bits blocked out for privacy. Sorry If I should have put all that information in first post I am new here today.

Re: Hanson success

Posted: Wed Feb 24, 2016 3:49 pm
by admin
Thanks {up}

Fanmail 8)

Re: Hanson success

Posted: Thu Mar 03, 2016 1:58 am
by admin
Thanks for the scan xhappygoluckyx {up}

Fanmail 8)

Re: Hanson success

Posted: Fri Mar 04, 2016 2:13 pm
by Judy89
Cool success :) I might try as well :)