Sent a photo of Tom Brady in for an autograph for my son that has been a fan of the Patriots forever. I have never had a problem getting autographs from anyone before so I really didn't think it would be a problem since I didn't put a deadline on it and it is "off season" for him. I sent a stamped return envelope with it so it would be easy for him to return it. When it came back within a few days I knew I didn't get the autograph. The patriots did send 2011 season schedules and a team picture but no autograph which is what he would have LOVED to have. The letter said that they have been getting a lot of requests but I just am soooo disappointed with that response. I would have waited as long as it would have taken to get this for my son. Very, Very disappointed in him and especially the Patriots!!!!!